The electric utility industry makes bold claims about being transformative. One recent call for action dramatically declared a “new paradigm of thinking” with this statement:
Electric companies are revolutionizing the future of energy for their customers and communities. Enhancing resilience, driving sustainability, and enabling advanced energy solutions are at the heart of the profound transformation that the industry is leading, and innovative technologies are critical for them to achieve their full potential.
Is this our charge? What happened to delivering safe, reliable, resilient and affordable clean power to our customers? Isn’t that challenge enough?
Do customers really want us to be revolutionary? Certainly regulators would have an opinion.
